Posted in Motorama News
At Motorama, we pride ourselves on continuing to learn, as well as having sales people with expert knowledge on everything automotive who can provide a cool guest experience for you as a customer!
That’s why we developed the 6 Position Competition, where our sales people are put to the test with customers to see whether they are providing the best customer service on six key points of providing outstanding service.
In new car sales, the winner and runner-up are:
And our used car sales team winner and runner-up are:
Head of Group Training, Damian Woelders announced the winners of the 6 Position Competition and praised their commitment to customers in their roles.
“I'm proud to say that all contestants stood up big time,”
“All contestants delivered convincing and engaging demonstrations,” Mr Woelders said.
The 6 Position Competition is based on informing a customer about a vehicle based on six key attributes that relate to their needs including family, their driving habits to and from work, what they do in their time off and what they want out of a car when they’re ready to buy.
Motorama sales people can then spruik the technical aspects of the car such as the safety and performance, in a way that will suit the lifestyle of each individual customer. This should answer all your questions as a customer, and hopefully gives you a more rounded view of the car that you’re considering.Congratulations to Andrew, David, Jayme and Charlie!